Google Business Profile got suspended – what did you do to get it back?

› Forums › Digital Marketing › Seo › Google Business Profile got suspended – what did you do to get it back?

  • Post
    • September 24, 2026 at 10:04 pm
    localpackleo
    Participant
    Client is a small plumbing company, been on the map pack for about 2 years with zero issues. Last week the profile just got suspended out of nowhere. No email explaining why, just the red banner in the dashboard.

    Only thing that changed recently: they moved to a new unit about 3 miles away and I updated the address maybe 10 days before it happened. They’re a service area business so the address is hidden anyway.

    I’ve read that the reinstatement form is a black hole and you get one shot at it. Anyone been through this recently? What docs did you send and how long did it take?

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    • September 24, 2026 at 10:13 pm
    old_school_ops
    Participant
    Normal
    Address change right before suspension is the classic trigger. Almost always it’s that.

    What worked for me last time:

    – business license showing the new address
    – a utility bill in the business name at the new address
    – a photo of the outside of the unit with signage visible
    – a photo of a branded van parked outside if they have one

    Don’t edit anything else on the profile while it’s under review. Every edit seems to reset the queue. Mine came back in about 3 weeks.

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