Small help desks: try finding an old conversation before choosing

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  • Post
    • September 28, 2026 at 8:59 am
    cannibal_kev
    Participant
    A help desk is easy to judge from a new ticket. The real test may be finding the right context when the same person comes back weeks later.

    What would you try in a demo? Assignment and handover matter too when more than one person answers support.

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